Use the online form below to rate a casino according to your experience with a specific online casino.
Your participation is greatly appreciated. This will help us refine our ratings and reviews of the best online casinos listing.
Enter the name (or link) of the online casino where you played in the box provided, select the desired rating number (1-10) from the pull down menu, add your comments in the 'Remarks/comments' if you have any, and then press the 'Send' button.
You should base your rating on your overall experience with the online casino including software performance, speed of payout and customer service. See "Rating of online casinos" below for recommended criteria and suggestions.
Online form
Rating of online casinos
Your rating for the online casino should consider the following criteria:
1. Customer Service
Availability of personnel when you need help. If there is live customer support, by telephone or live chat online. (24/7 telephone and/or live chat support is best.)
2. Casino Software
Type of software. Graphics appearance and performance. Variety of games. (Realistic 3D graphic and sound, and availability of all popular games is best)
3. Player Retention
Welcome Bonus. Monthly bonus. Comp programs. Weekly monthly giveaways. Points program. (Match bonus on sign up with minimal conditions is best.)
4. Money withdrawal conditions
Generally, online casinos offer various forms of bonuses on sign up. However, there are conditions attached to the bonus for when withdrawing money. One common condition is that you have to bet the bonus amount several times, it could be 40 times or considerably more. Some casinos limit the use of the bonus on slot machines only. (A reasonable amount of match bonus on sign up, say, $100, with minimal conditions is best; example: your betting activity should be a minimum amount of 3 times the bonus amount to qualify for withdrawing all your available credit including the bonus.)
5. Speed of Payouts
How long does it take to get your winnings. What payment options are available. (24/48 hours with at least two payment options including by check is best.)
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